• Type in your password only on devices you trust.
  • Please check also the URL + lock on the address bar to ensure you are on the expected web site while logging-in.
  • You should never give your password to anyone.
  • Do not forget to logout after usage.
  • To be able to connect, you must possess the mobile declared during the enrollment process.
  • If you have lost your email address or if you think that your email is no longer reliable, you must reach out to the support to lock your account.
  • If your phone has been lost or corrupted, you must reach out to the support to revoke your second factor.